In an effort to keep our server as safe as possible from hackers and spam bots, we have implemented a variety of stop-gaps to block access to the server from anyone other than the intended site admins.
The first of these measures is a server-wide authentication which asks for a username/password in order to access the server back-end. You should only encounter this request for log-in one time, the first time you attempt to log into the server.
When you try to access your website admin log-in page in your browser  (chrome, firefox, internet explorer, etc.) a small box will “pop up” with a username and keyword request. It will look similar to the image above; it might not look not exactly like this, depending on which browser you are using and other settings. It will be a pop up window, displaying in front of the page you were trying to access.
The username will always be the same as shown in the image above, and your password will be given to you individually.
Once you enter the username and password and click “Log In” you will be directed to the page you were trying to access. This should be the only time that you need to enter this password, after that your computer should be recognized by our server and you will not be asked again. (Or if you get a new computer or are logging in from someone else’s computer, you may be asked again.)
If you need to access your website and you do not have the password, get in touch and we will send you a new password.
If you have difficulty with this password, or if the request for the password continues to pop up every time you try to edit your site, let us know. We can remove it on a case-by-case basis if needed. We don’t want it to be a hassle, but on the other hand, we want the server as protected as possible, for you and for our other Mossy Oak Properties client’s whose websites we host.
